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PAYMENTS AT HUNYHUNY

We support the following payment options at HunyHuny:

  • Cash on Delivery (available in selected pin codes)
  • Credit Card
  • Debit Card
  • Net banking
  • Gift Card
  • Wallet

PAYMENTS AT HUNYHUNY

HunyHuny reserves the right to determine the COD limit for every customer and/or order. The COD limit includes any undelivered, unpaid orders and any new orders being placed.

What should I do if my payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, you can use the Cash on Delivery (COD) payment option, if available on the payment page to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.

I am being charged GST amount on my order. What is GST?

GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is added to a product's sale price, by the rules of Central and State Government of India. GST must borne/paid by the ultimate consumer of the product or service. If your order is fulfilled on or after July 1st, 2017, GST will be applicable on your orders. GST subsumes all other taxes like Excise duty, VAT, Entry tax etc.

How is the GST amount calculated?

Following rules will govern whether additional GST will be applicable on the products purchased by you: GST amount: If applicable, the amount of GST collected from customer depends on category Apparel/Clothing: Max 12% of net payable (MRP - product discount - coupon discount) will be collected from the customer. Footwear: Max 18% of net payable (MRP - product discount - coupon discount) will be collected from the customer. Home Furnishing: Min. 5% - Max. 28% of net payable (MRP - product discount - coupon discount) will be collected from the customer. Accessories/Other Categories: Max 28% of net payable (MRP - product discount - coupon discount) will be collected from the customer. The amount of GST shown at the cart level is a mere estimate. The actual GST payable shall be determined basis the warehouse (based on availability of the products) from where the goods are being shipped, which will be checked once the order is placed. Only in case of GST being lower than the estimate GST (based on the warehouse from where the goods would be shipped), the customer would be notified of the same and any additional GST paid by the customer would be duly refunded to the customer.

CANCELLATION POLICY

You can cancel an order until it has not been packed in our Warehouse on App/Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.

Modify the shipping address of the order after it has been placed:

Yes, you can modify the shipping address of your order before we have processed (packed) it, by updating it under 'change address' option which is available under ‘My order’ section of App/Website/M-site

Cancelled the order, when shall I get the refund?

If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation. If payment was made by redeeming any wallet balance then, refund will be initiated into the wallet within a day of your order cancellation, which can be later transferred into your bank account, by contacting the wallet customer support team.

If I return/cancel the purchased product will the GST/VAT amount charged be refunded?

Yes. If you return the product the applicable GST/VAT amount will also be refunded into the source account selected at the time of return initiation. However, no refunds of GST/VAT shall be made in relation to shipping charges collected from the consumer under HunyHuny shipping policy.