HUNYHUNY: RETURN AND EXCHANGE POLICY
HunyHuny's returns and exchange policy gives you an option to return or exchange items purchased from HunyHuny Website for any reason within 7 days from reciept of the product. We only ask that you don't use the product and preserve its original condition, tags, and packaging, please take adequate measure to preserve its condition. There are two ways to return the product to us:
Pick up: In most locations, we offer a free pick up service. You will see a pickup option when you submit a return request.
Self-Ship: If we don't offer a pick up at your location. In such cases, customer has to ship the product to us and after receipt and verification of the product, refund process will be initiated.
If the picked up product does not pass the quality check, we shall ship it back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item. If you choose to exchange an item, our delivery representative will Pickup the product and deliver the replacement product.
The following EXCEPTIONS and RULES apply to this Policy:
Baby Diaper, Baby Mittens, Baby Booties, Loungeries cannot be exchanged or returned.
All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box).
In case you have purchased an item, which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well.
HunyHuny will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, HunyHuny would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User.
If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to use a reliable courier service.
Return of item of below INR 500, both the sides shipment shall be borne by the customer.
Once we receive the Returned Product we will check the product and initiate the refund in your bank account within 3 days of receipt of the product.